AMA Telehealth Survey – Health Economist





The American Medical Association surveyed its members between November and December 2021 to examine their current use of telemedicine. Like an outsider in2021 Telehealth Research Report“Main findings of the study:

  • Absorption. 85% of doctors use telemedicine. 56% of respondents said they believe in increasing the use of telemedicine in their practice.
  • Fashion. Most physicians using telemedicine use live interactive video visits (93%), but many still supplement this with audio-only visits (69%). Zoom is the most common visual platform, followed by Doximity video and embedded EHR telemedicine modules.
  • Qualitative. 60% of clinicians agree or strongly agree that telemedicine has enabled them to provide high quality care.
  • Remote monitoring. Only 8% of respondents stated that they used remote patient monitoring technologies (eg smartphones (cameras), blood pressure cuffs, pulse oximeters and scales). When remote monitoring was carried out, most of the time information was transmitted manually (by phone or e-mail).
  • Patient Access. 80% of respondents indicate that patients have better access to medical care after using telemedicine, and 62% believe that patients experience greater satisfaction when telemedicine is offered.
  • Impact on cost. There was no consensus on the impact of telehealth on cost. Only 44% of respondents believe that telemedicine reduces the cost of treatment.
  • Barriers. Key barriers include patient access to technology/broadband, patient digital literacy, and patient preference for in-person visits.
  • How Telemedicine Is Valued. Most physicians value telemedicine based on how it affects patient satisfaction and the availability of care. Clinical outcomes, operational efficiency are less important, cost recovery and cost savings are less important.
How many patients do you see per week on average, including face to face and telemedicine? How many telemedicine visits do you currently average per week?
Perceived Barriers to Patients Using Telemedicine