Microsoft Teams shutdown: Thousands of users unable to access software

Microsoft has confirmed a major outage to the Microsoft Teams group collaboration service.

Users began reporting problems accessing the software around 10 p.m. ET US Wednesday, with more than 7,000 reported just before midnight. in DownDetector.

There have also been more than 150 reported crashes in the Microsoft 365 platform.

“We have received reports that users are unable to access Microsoft Teams or use any features,” Microsoft tweeted. “We are looking into this issue.”

The company later added, “We determined that a recent deployment contained a broken connection to an internal storage service, which resulted in an impact. We are working to direct traffic to a healthy service to mitigate the impact.”

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In another update, Microsoft stated, “We have identified a subsequent impact on several Microsoft 365 services with Teams integration, such as Microsoft Word, Office Online, and SharePoint Online.”

The company has directed users to the admin center for further updates.

Last October, Meta experienced a massive global outage affecting Facebook, Instagram, and WhatsApp that lasted nearly six hours.

This failure was blamed on a failure of the Domain Name System (DNS).

DNS associates domain names with the correct IP addresses so that people can access websites.

Earlier in 2021, large swaths of the Internet were briefly shut down due to a major DNS operator outage.

Originally published as Microsoft Teams disabled for thousands of users