Swiggy delivery partners strike: Swiggy delivery workers call off strike after firm takes a week to respond

On July 21, delivery partners of online food ordering platform Swiggy went on strike across Bangalore to protest low wages, reduced incentives and security concerns. Application Based Indian Transport Workers Federation (I’M FAT) said.

IFAT – trade union federation of ridesharing, etc. gig transport workers.

The strike, which involved about 3,000 workers, was canceled on Sunday afternoon.

ET was unable to independently verify the number of people who took part in the strike.

According to an IFAT spokesman, Swiggy’s management has requested one week to review complaints from delivery partners.

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“We are ready to go on strike again with a plan of action if they do not respond with a decision within the next week,” Sheikh Salauddinthe national secretary general, IFAT told ET.

“We contacted a handful of striking delivery service executives in several districts of Bangalore directly to allay their concerns. These zones remained fully operational during this period,” a spokesperson for Swiggy said in response to inquiries from ET. “We are constantly evaluating our pay structure and incentives for delivery executives to ensure they are paid in line with industry standards.”

The company experienced disruptions to its food delivery service in parts of the city over the weekend due to the strike.

“Swiggy has begun expanding our delivery area and lowering long distance shipping fees,” said a delivery partner from the city, which is part of IFAT. “When we go outside our zone, there is an additional threat of capture, robbery and accidents,” the partner said.

The company has also cut incentives and delivery partners must work longer hours to earn daily bonuses, the source said.

“Now we need 14 hours to reach our daily goal, we want to work 8-9 hours to complete our daily goal,” the person added.

Salauddin said that Swiggy is sending more orders to third-party logistics providers, and this is affecting the daily revenue of delivery partners.

After the Covid-19 pandemic, payments
gig workers at food delivery companies have been cut by 60%.reported ET last year.

Delivery partners have previously taken to microblogging platform Twitter to draw attention to issues such as no compensation for skyrocketing gas prices, no first mile pay, no long distance return bonus and daily earnings limits.

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